Venue agreement

These are the terms on which a bar lists on Tables n Tabs, operated by Southern Hospitality ENT LLC. They apply from the point your bar is listed and accepts its first booking. If we have signed a separate written agreement with your bar, that one wins where the two differ.

Your bar is the seller of record for everything it sells. You hold the licence, you serve the drinks, you check identification at the door, and you decide who you admit and who you refuse. Tables n Tabs never sells, serves or supplies alcohol, and nothing on our site makes us a party to that sale.

You are responsible for complying with Florida’s alcoholic beverage laws, including refusing service to anyone under 21 or unable to produce acceptable identification. We ask every purchaser to confirm they are 21 or over, but that is a statement they make, not identification, and it does not replace your check at the door.

When you approve a booking you supply your own payment link, created in whatever system you already use, for that booking’s amount. The customer pays you directly, through your provider, into your account.

You receive the entire amount the customer pays, less whatever your own payment provider charges you — which you already pay today. We deduct nothing, hold nothing, and never sit between you and your money.

Because we never hold customer funds, refunds, chargebacks and disputes are yours to handle, through your own provider, on your own terms. We will tell customers plainly that refunds are yours.

Our commission on a booking is:

• 7.5% where the amount is under $2,500.
• 5% where the amount is $2,500 or more.

The bands are worked out on the booking total the customer pays you, and $2,500.00 exactly falls in the 5% band. The same two rates apply to tabs and to tables. Every bar is on the same rates. Where a calculation lands on a fraction of a cent, we round down, in your favour.

The rate that applied to a booking is fixed at the time of that booking. If we agree a different rate with you later, it applies to bookings from then on and never rewrites what has already been invoiced.

Each billing period runs from the 15th of one month to the 14th of the next. We invoice after it closes, for bookings marked paid in your console during that period. Marking a booking paid is your statement that the customer paid you — we cannot see your account, so that status is what we bill from. Keeping it accurate is part of this agreement.

An invoice is due by the last day of the calendar month in which its period closed. So the period ending 14 October is due by 31 October. If an invoice is wrong, tell us before it is due and we will look at the bookings behind it with you rather than argue about a total. Anything you have not queried by the due date is still due then.

Unpaid invoices carry interest at 1.5% a month from the due date, or the most the law allows, whichever is less. If an invoice is more than 15 days past due we may pause your listing, after telling you in writing. Pausing does not cancel bookings a customer has already made — those are still yours to honour.

You set your prices, minimum spends, which nights are open, what you sell, your tab windows, your areas and any late-booking fee. We do not approve, cap or review your pricing. We may suggest; you decide.

Any late-booking fee you set is your charge, collected through your own link, and our commission does not apply to it. It compensates you for short notice, so it is yours in full. Commission is worked out on the booking total before any late fee is added.

Keep your page accurate. A customer who arrives expecting what your page promised is your customer to satisfy, and stale minimums or areas you no longer offer are the most common cause of a bad night.

A request sitting unanswered is worse for a group than a decline, because they cannot plan and cannot go elsewhere. Answer promptly, and decline honestly when you cannot take it — a one-line reason reaches the group and costs you nothing.

Honour what you approve. If something genuinely goes wrong and you have to cancel a booking somebody has already paid for, you are responsible for making them whole.

Each person at your bar who needs access gets their own login. Do not share one account around — the record of who approved what is what protects you in a dispute. Tell us when someone leaves and we will remove their access without touching your booking history.

Nothing here stops you taking bookings any other way, including directly. We are not owed commission on a booking that did not come through us.

Either of us can end this with 30 days’ written notice. Bookings already accepted must still be honoured, and commission already earned is still payable. We will not hold your customer records hostage — ask and we will export them for you.

We provide the booking platform as it is. We do not guarantee a volume of bookings, and we are not liable for lost profits or indirect loss. Our total liability to you for any claim is limited to the commission you paid us in the twelve months before it arose.

You are responsible for what happens at your bar — service, admission, safety and licensing — and you will cover us for claims arising from it.

If we change these terms, including the commission, we will tell you before the change takes effect, not afterwards. Changes never apply retrospectively to bookings already taken.

Governed by Florida law, with any dispute heard in the state or federal courts sitting in Alachua County, Florida.